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Welcome to the Advanced Physical Therapy Center website Patient FAQ (frequently asked questions) section. The purpose this section is to answer some of the questions you have or may have before you arrive for therapy. However, if you have a question of a more immediate nature that you want answered before you arrive for your visit please call us at 203-359-TEAM(8326).

What should I expect on my first visit?

On your first visit, your therapist will perform an evaluation to determine what deficits and/or problems you have that can be addressed in physical therapy. The evaluation involves a thorough history, objective testing and measuring, following which your therapist will form an opinion as to the specific problems you present. A treatment program will be developed aimed at resolving the problems identified as well as attaining the goals set by the therapist in conjunction with the patient.

What types of treatment may I receive?

The treatment you receive in physical therapy will depend upon what the therapist finds in the evaluation. Our treatment programs are mechanically oriented with a non-dependent therapeutic approach. We emphasize mobilization, self-treatment, and therapeutic exercise to go right to the structure and resolve the problem. We do not stress "feel good" modalities such as massage, but may utilize some modalities such as ultrasound, heat or ice and electrical stimulation to assist with reducing swelling and pain for allowing you to tolerate a high degree of therapeutic intervention.

How long will my visit last?

Treatment time will vary according to what the physical or occupational therapist finds in the evaluation. There is no specific time limit for therapy. Whatever is found to be appropriate during the evaluation will become part of the patient's program; which will be updated as the patient improves. In general, therapy treatments last anywhere from a 1/2 hour to 1 hour depending on your rehabilitation stage.

How is my progress measured?

Because your physical therapist will perform a meticulous evaluation, quantifying and qualifying all the deficits and problems you are presenting with, re-evaluations with re-measurement to determine progress are possible. You will be re-evaluated on a periodic basis. The frequency of this will depend upon your diagnosis as well as the chronicity of the problem. In general, patients are re-evaluated anywhere from 4-6 weeks. Additionally, the therapist always needs to be aware of follow-up visits with your physician, as a re-evaluation will be performed so that your physician can be updated at that time.

How will you communicate with my physician?

The physical therapist will communicate with your physician most commonly by written report. The therapist will send a complete written report outlining the findings of their initial evaluation as well as their assessment of the problem and an outline of the general treatment and frequency with which they intend to see you. The therapist will continue to update your physician with written reports each time you are re-evaluated and most specifically prior to your return to the physician. This is why it is so important that you let your therapist know if you have an appointment with your physician. Additionally, the therapist will, as they feel appropriate, contact the physician by phone if they have a specific concern or question. At the end of your treatment the therapist will send a discharge report to your physician with final information as to your status at the time of discharge from therapy.

Will I need follow-up or maintenance care?

Our goal at Advanced Physical Therapy Center is to resolve your problem completely so that you do not require continual follow-up or maintenance care. There are some patients who do require follow-up care or re-assessment on a periodic basis but that will be discussed with you once you are in physical therapy or at time of discharge.

What if I need to return to physical therapy?

If you have a recurrent problem after your discharge from physical therapy, returning to therapy will depend on a number of factors. In general, if you are discharged from therapy and feel the need to return, you should contact the therapist who treated you. They will review your chart and then call you back to discuss what should be done, depending on the problem you are having.

When is the best time to start physical therapy?

In general, starting physical therapy should be done as early as possible. Initiating physical therapy early on will reduce the overall treatment time that you will require by not allowing the problem to become chronic. Your program will be modified according to your signs and symptoms. What is done for you in therapy depends on the clinical stage you are presenting in, not just the diagnosis. Therefore, your care will be modified according to the signs and symptoms during the acute, sub-acute, and chronic phases of your problem.

Is it ok to ask my doctor about physical therapy?

Absolutely. If you have a problem that you think can be helped with physical therapy, feel free to give us a call. After discussing your specific problem with you, we can give a better idea if it is something that is treatable with therapy. You can also give your doctor a call. If he is not sure, he is welcome to contact us as well. In today's healthcare, if you feel therapy can be helpful to you, you will need to stress your feelings to the doctor you are seeing.

Do I need a prescription or referral from my physician?

No, Connecticut Direct Access Laws allow a patient to directly consult with and be treated by a physical therapist without a referral for 6 visits within one month's period. After that time, we will send an update to your physician regarding your progress and the need for futher treatment.

Will my insurance cover physical therapy?

No, Connecticut Direct Access Laws allow a patient to directly consult with and be treated by a physical therapist without a referral for 6 visits within one month's period. After that time, we will send an update to your physician regarding your progress and the need for futher treatment.

How do I arrange an appointment?

If your physician gives you a referral to physical therapy, simply call Advanced Physical Therapy Center for an appointment. Our clinic hours and location are explained on the location and hours page of this website. Our office staff will get all the necessary information from you and assist you with an appointment.

What should I wear?

In general, wear comfortable clothing to therapy. If you are presenting with a problem of your cervical spine, upper back or shoulders, the therapist can provide you with a gown as needed to expose these areas for treatment. If you are coming for a lower extremity problem, shorts are important. You can bring whatever you like to wear with you if you need to change here.

What should I bring with me?

For your first visit you will need your insurance card, physician's prescription for therapy, and any paperwork that was sent to you that needed to be filled out. If you have any operative reports, MRI or X-ray results, you may bring those as well, but they are not necessary. Additionally, if you are utilizing any type of brace, splint, or crutches, those should come with you.

What if I have an increase in symptoms?

If you have increased symptoms please call your physical therapist. When you call the office, please be sure you explain to the office staff that you are having an increase in symptoms. The office staff will pull your chart and contact your therapist or a covering therapist. They will be able to review the information and will give you a call back that same day. After we discuss the case with you, we will be able to give you guidelines as to what would be your appropriate next step. It is best to call us prior to calling your physician so we can fax your physician an updated report before your follow-up visit.

Who chooses which physical therapist I go to?

Oftentimes, your physician will give you a recommendation or a listing of physical therapists in your area. Sometimes your insurance company will guide you with regard to who is "in network" for your insurance plan. Ultimately, however, the decision as to where you receive your care is up to you. If you have a specific request, you need to let your physician or insurance company know. If we are not in network for your insurance company, most plans have out of network benefits that will allow your choice in physical therapy. Please see our billing section for more specific information.

Why should I choose physical therapy?

In physical therapy, the goals should be to resolve your problem, not just temporarily relieve it. Although medication and other forms of treatment can be helpful in relieving symptoms, therapy produces a long-term result. The physician may opt to utilize medication in conjunction with physical therapy depending on your diagnosis. Additionally, therapy, unlike some other forms of treatment, is not designed to go on as a maintenance program. Because we look for resolution, maintenance is not generally necessary.

What office policies should I be aware of?

We ask that our patients:

  • Give 24 hours notice when possible for cancellations; the anwering machine is on 24 hours a day.
  • Give 24 hours notice when possible for cancellations; the answering machine is on 24 hours a day.
  • Call if you have a question or a concern or if you will be late. We will do our best to fit you in, but we need to know in advance for consideration of other patients.
  • Be on time. All patients are taken within 5 minutes of their scheduled time.
  • Notify your therapist at least one week prior to returning to your physician. The therapist must have this date in order to properly schedule a re-evaluation for you to update your physician on your progress.
  • Schedule appointments 4 weeks in advance and have the proper number of visits scheduled. If you do not schedule your appointments in advance it will be more difficult to give you the times that you desire.
What is my responsiblity in physical therapy?

You are our partner in your recovery. Your therapist cannot do it without you! We ask that all patients cooperate by following through with their home exercise programs and instructions, as this is extremely important in expediting your recovery.

Why choose Advanced Physical Therapy Center?

Because of our expertise, Advanced Physical Therapy Center is widely regarded as a leading expert in physical therapy. Physicians regularly send their own office staff and family members to our facility. Advanced Physical Therapy Center is dedicated to resolving your problems in an environment that is welcoming and relaxed. Patients receive personalized care, not an assembly line atmosphere. If you are still not sure, feel free to give us a call or stop in to speak to one of our therapists.


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